At Menfia, we strive to provide high-quality services and ensure client satisfaction. This Refund Policy outlines the circumstances under which payments may or may not be refunded. By purchasing or subscribing to our services, you agree to the following terms:

1. Fixed-Price Projects

• A 50% upfront payment is required before project initiation. This upfront amount is non-refundable, as it covers planning, resource allocation, and initial development costs.

• The remaining 50% balance is payable upon project completion. Once the project has been delivered and accepted by the client, no refunds will be issued.

2. Subscriptions (Monthly/Yearly)

• Subscriptions are billed automatically via Paddle on the signup date.

• Clients may cancel their subscription at any time.

• Upon cancellation, all services will immediately cease, and no further charges will be applied.

• Refunds will not be provided for any unused portion of the current billing cycle.

3. Courses

• All course fees are strictly non-refundable once payment is completed.

• Clients are responsible for ensuring compatibility with their device, internet connection, and software before purchasing courses.

4. Service Limitations and Disclaimers

Refunds will not be issued in cases where issues arise due to:

• Client-side errors (e.g., incorrect data entry, unauthorized code changes, plugin conflicts, or server misconfiguration).

• Service interruptions or downtime caused by third-party hosting providers or external networks beyond Menfia’s control.

• Client failure to maintain adequate backups, leading to data loss.

5. Dispute Resolution

If you believe a payment was made in error, you must contact Menfia Support (contact@menfia.com) within 7 days of the transaction. We will investigate the matter and respond in a timely manner.

6. Governing Law

This Refund Policy shall be interpreted and enforced in accordance with the governing laws outlined in our Terms and Conditions.

✅ This policy ensures compliance with Paddle’s requirements (clear explanation of non-refundable items, subscription handling, and cancellation rules).